People + Processes + Technology

Empowering Clients for Success

Lucentive helps companies do more of what they do best.

What We Do

With a reputation for getting things done, we help small to mid-size companies embrace best in suite cloud solutions and technology – from selection, to implementation, to change management, to ongoing strategic guidance.

How We Do it

Prioritizing direct communication and outstanding service, we partner with customers to innovate & accelerate their growth. We leverage the best business management solutions delivering operational results to the bottom line.

Our Impact

We may manage business transformations, but we enjoy helping people automate, work smarter, and get more info at their fingertips. Our team focuses on how to make someone more effective and their job more enjoyable.

Over 25 years

of empowering customers for success.

Lucentive is a new company name for a well-known team where each person has been working with ERPs for over 25+ years each, creating an impressive depth of experience. We enjoy continuously learning new technologies as the industry changes, and helping clients leverage the new tools as they become available. We place a strong emphasis on building lasting relationships with clients and being 100% referenceable.

Leveraging Knowledge & Experience


With straight-forward communication, we aim to build a comfortable partnership that makes your team look good.

ERP Advisory Services

Through insight, risk assessments, audits, & strategic guidance, we help you find the best technology solutions, so your team can level up performance, service, and ROI.

Program Management

With proven methodology and a 100% success rate, we manage the risks, enforce accountability, and ensure project success through communication & team engagement.

Business Transformation

With turnkey service, we create strategic road maps for your business, processes & technology, always focusing on reducing complexity and total cost of ownership.

President & Founder

Rich Harbin

Rich is regularly hired by Fortune 1000 companies to guide them through technology selections and transformations. He enjoys bringing global experience to small businesses and seeing the impact change management & technology can bring.

Principal Consultant

Rick Taylor

With 40+ years working with a variety of ERPs in Information Technology, and 10+ years specializing in Acumatica, Rick is well known. Bringing manufacturing, distribution, and nonprofit knowledge, he enjoys the creative problem solving of aligning customer needs to technology.

Principal Consultant

Judy Jones

Judy brings over 25 years experience using & implementing ERP solutions, specializing in supply chains and manufacturing. She enjoys helping translate clients’ needs into ideal solutions, and getting to transfer all her system & process understanding to the client during training.

What matters most to clients

Implementation Success

Trust & Honesty

Not only do we hope our clients trust us with their technology, but we aim to be someone they confide in, that will answer their questions, and give an informed perspective.

Leading Partnership

A common word these days, but to us it means we are someone clients can lean on, that we are in it together. We aim to be with clients, side-by-side through a transformation journey, helping make decisions & move forward.

Evolving Knowledge

We combine knowledge of the latest technology with decades of experience in different industries to challenge the status quo, so we can help your team leverage the best processes and technology for your needs.

Confidence for Success

We have confidence in our skills & expertise, and we not only hope our clients share that confidence, in our team & the relationship, but aim to earn it every step of the way. We also focus on empowering clients’ own confidence for their success.


We strive to be responsive and forward thinking, always providing tactical advantages and strategic guidance, so our clients feel the relationship is worthwhile and that they get ROI from every interaction.


We value balance in a few ways. First, a balanced mindset of not focusing on the issue, but how we will figure it out together. Second, a balanced lifestyle for our team & clients. Family and flexibility are key – we prioritize working to live, not living to work.

People + Technology = Transformation

Are you getting the most out of your systems?

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